COMMONLY ASKED QUESTIONS

1. What is York Talent?
York Talent is a premier hair care brand committed to delivering innovative and high-quality products that cater to a wide range of hair types and styles. We believe in empowering individuals to embrace their unique hair beauty and express themselves confidently.

2. What hair types do your products cater to?
Our products are designed to cater to all hair types, textures, and styles. Whether you have straight, wavy, curly, or coily hair, you'll find solutions that address your specific needs and enhance your hair's natural beauty.

3. Are your products suitable for sensitive scalps?
Yes, many of our products are formulated to be gentle on sensitive scalps. However, individual sensitivities vary, so we recommend checking the product ingredients and conducting a patch test before use.

4. Are your products cruelty-free?
Absolutely. We are committed to ethical practices, and all our products are cruelty-free. We do not test on animals at any stage of our product development process.

5. How do I choose the right products for my hair?
We offer personalized recommendations through our online quiz, which considers your hair type, concerns, and styling preferences. You can also explore our product descriptions and consult customer reviews to find the products that best suit your needs.

6. Are your products safe for color-treated hair?
Many of our products are formulated to be color-safe. Look for the color-safe indication on the product label or description to find products suitable for color-treated hair.

7. Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you can input your location to see if we ship to your country.

8. What is your return policy?
We stand by the quality of our products. If you're not satisfied with your purchase, you can refer to our return policy on our website for detailed information on how to initiate a return or exchange.

9. Are your packaging materials eco-friendly?
We are committed to sustainability. Our packaging materials are chosen with the environment in mind. We strive to use recyclable and eco-friendly materials whenever possible.

10. How can I stay updated on new product launches and promotions?
To stay informed about our latest product releases, special offers, and promotions, subscribe to our newsletter and follow us on our social media channels.